Problem Solving Session Outline: 1. What is Problem Solving – Problem solving is a structured approach to identifying the root cause of an issue and developing effective, lasting solutions. 2. Why Use It – It helps teams move beyond temporary fixes by using data, collaboration, and analysis to improve processes and prevent recurrence. 3. Brief […]

Getting started with Gemba Walks isn’t hard, but maintaining their effectiveness, engagement, and impact is another story. Too often, leaders fall into the trap of turning every walk into a “waste walk.” While identifying waste is valuable, that’s only a fraction of what’s possible. In this one-hour session, we’ll explore how to: > Keep your […]